Contact Us
If you cannot find the information you need on our site and would like to contact us, there are various options available.
If you would like to speak to a member of our Call Centre without the expense of paying for potentially expensive long distance calls, simply fill out our Callback Request form which is located on the left-hand side and we will call you back for free!
If you would prefer to call us, you can contact our call centre who are here to help 7 days a week.
Head Office: Level 3, 12 - 14 Falcon Street, Crows Nest NSW, 2065 Australia
Telephone: +61 2 9037 1366 or 1300 132 835 Fax: +61 2 9437 4867
Email: sales@1car1.com.au
CAPI LICENCE: 409415463.
Customer Services
To amend or cancel your booking please use customerservice@1car1.com.au
If you wish to make a complaint or comment on an aspect of service that you were not happy with then please put your comments down on email to the address above or letter and send them into us within 48 hours of the problem occurring. As part of our Internal Disputes Process we endeavour to answer all problems within 7 working days. If we do not receive the written information within this period then we cannot guarantee a response within this period.